Halftime Helium Support
Help for the game-day balloon arch puzzle
Most answers are below. If something still looks wrong, note your device model, iOS version and the venue number, then try again after restarting the game.
Playing
How do I place and swap balloons?
Tap a balloon in the tray, then tap an empty ring on the frame. You can also drag it straight onto the frame. To swap, tap a balloon on the frame and then another slot, or drag it there. Swaps are free; each new balloon costs one helium.
What does the wind do?
On windy venues a gold lane marks the exposed part of the frame. Every few moves (see "Gust in") the wind moves every loose balloon in that lane one slot along. Tie neighbours with a ribbon (tap the knot between them) or rely on gold-clipped balloons to keep them in place.
How do I get three stars?
Finish the arch so it reads right, stay at or under par moves, and keep the spare helium in your tank. That means reusing balloons already on the frame instead of deflating them.
What is a motif venue?
From the Tailgate Lots season onward you only see the repeating motif, not the whole colour run. Gold-clipped balloons show where the motif starts. On mirrored venues the motif runs in from both ends.
How do I unlock new seasons?
Tailgate Lots opens at 24 stars and Halftime Stage at 60 stars. Replay earlier venues to collect missing stars.
What are glow sticks?
Glow sticks are hints. Each one highlights a helpful move. You earn more from trophies and from the first clear of each daily challenge.
Garden & photos
Why does the camera say it's unavailable?
Some devices have no camera, and camera access may be turned off. Go to iOS Settings → Halftime Helium → Camera to allow it, or pick a photo from your library instead.
Where are my designs stored?
Only on your device. Deleting the app deletes them. Use the share button in the editor to save an image to Photos or send it to a friend.
Reminders
I don't get the daily reminder
Turn on "Daily arch reminder" in the game's Settings and check that notifications are allowed in iOS Settings → Notifications → Halftime Helium.
Progress
Can I move my progress to a new phone?
Progress lives on your device and is included in your regular iPhone or iPad backups. Restoring a backup to a new device brings it along.
How do I start over?
Settings → Reset all progress erases stars, trophies, streaks and garden designs from the device.
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